Policies & Disclosures

Privacy Policy

A credit union is a member-owned co-operative. Your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use, and safeguard your personal financial information. If you have any questions, please contact a member service representative at our Butte office at (406) 782-2139 or at our Colstrip office at (406) 748-2324.

In order to provide you with competitive products and services to meet your financial needs, it is necessary to share information about you to complete your transactions and to provide you with certain financial opportunities. To do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider. We do not permit these companies to sell to other third parties the information we provide to them. To protect our members’ privacy, we only work with companies that agree to maintain the strongest confidentiality protections.

Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements.

Information We Collect and May Disclose About You

We collect non-public personal information about you from the following sources:

  • Information we receive from you on applications or other forms

  • Information about your transactions with us or others

  • Information we receive from a consumer reporting agency

  • Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions

We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law. These disclosures would typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

We restrict access to nonpublic personal information about you to those employees and credit union officials who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information. Our employees are trained in the importance of maintaining confidentiality and member privacy.

If you terminate your membership, we will continue to adhere to the privacy policies and practices as described in this notice.

Accessibility Statement

NorthWestern Energy Employees Federal Credit Union is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. NorthWestern Energy Employees Federal Credit Union does not discriminate on the basis of religion, age, race, color, national origin, gender, marital or parental status, or disability.

In order to further our commitment to non-discrimination, we are working to ensure our site conforms to level Double-A World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. Such guidelines detail best practices for ensuring assistive technology users can access the site. The guidelines also make the site more user friendly for all people. Should anyone find information or functionality which is inaccessible, please contact us at (406) 782-2139. We will make every reasonable effort to accommodate.